Cancellation Policy

YOUR APPOINTMENT IS VERY IMPORTANT TO ALL MEMBERS OF OUR TEAM AT GLISTN. THE TIME ALLOCATED FOR THE APPOINTMENT IS RESERVED ESPECIALLY FOR YOU. WE UNDERSTAND THAT SOMETIMES SCHEDULE ADJUSTMENTS ARE NECESSARY; THEREFORE, AS A COURTESY, WE ASK THAT YOU PLEASE RESCHEDULE OR CANCEL AT LEAST 24 HOURS PRIOR TO THE BEGINNING OF YOUR APPOINTMENT. 

 

IF AN APPOINTMENT IS CANCELED OR RESCHEDULED WITHIN 24 HOURS OF THE APPOINTMENT TIME, OR YOU ARE A NO-SHOW, YOU WILL BE CHARGED A $75 CANCELLATION FEE.

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BY GIVING LAST MINUTE NOTICE OR NO NOTICE AT ALL, IT PREVENTS OTHER CLIENTS FROM BEING ABLE TO SCHEDULED INTO THAT TIME SLOT. 

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IF YOU ARRIVE TO YOUR APPOINTMENT MORE THAN 15 MINUTES PAST THE ORIGINALLY SCHEDULED TIME, WE MAY REQUIRE YOU TO RESCHEDULE TO AVOID IMPACTING OTHER CLIENTS’ APPOINTMENTS. IN THESE CASES, YOU WILL ALSO BE CHARGED A $75 CANCELLATION FEE.

 

WE APOLOGIZE FOR ANY INCONVENIENCE THIS PRESENTS, BUT WE CANNOT ALLOW ANY EXCEPTIONS.